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This protocol enables the secure transfer of information required for credit card transactions.

Please note, TSA PreCheck inquiries are time sensitive - the information you provide must be within 72 hours of your most recent or upcoming flight in order. The airline can modify flight schedules at any time. Couples Resorts will attempt to forward such notifications to the guest email provided at the time of booking.

It is the passenger’s responsibility to reconfirm their flight with the airline 24 hours prior to the travel date (by checking directly on the airline website or by phone).

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In order to do so, we require arrival flight details no later than 7 days prior to travel. Failure to provide flight details may result in long delays and/or elimination of this included benefit. There are two ways to send us your flight details: Romance Rewards members can use the provide details through our Member Arrivals.

Please be advised that there may be delays in returning lost items during the next 2 weeks due to the COVID epidemic. We will address your lost report in the order in which it was received.

I put the wrong date in.

Rest assured that found items will be returned in an orderly fashion. Flight Number: Date: In order for your complaint to be considered complete, you must file within days of the alleged act of discrimination.

Phone: Email: Preferred Language to Respond. Preferred Time to be contacted. Consent. Yes, I declare under penalty of perjury under the laws of the United States of America that the civil rights and.